3 ways help desk support can assist organisations resolve common IT business challenges
Karen O’Connor, general manager, Datapac, outlines three ways that an outsourced managed help desk service can assist organisations resolve common IT business challenges hampering employee productivity. A business is only ever able to operate as efficiently as its employees are able to complete their daily tasks. In times of business uncertainty and the age of […]
World Computer Literacy Day
Today, the 2nd of December 2021, marks the 20th anniversary of World Computer Literacy Day. First observed in 2001, this day aims to promote awareness of computer literacy across the globe. Twenty years later, remaining attentive to this issue is as critical as ever. Economic, social and cultural systems worldwide grow ever more digitized with […]
Computer Security Day
This Computer Security Day, we’ve compiled a few quick and handy tips that you can apply to your day-to-day lives to reduce the risk of your personal devices becoming compromised. Remember, even though it is named “computer” security day, this advice can and should be followed when using your smartphone, tablet, games console or any […]
Webinar Series: Building Cyber Resilience – Episode 2
Episode 2: Sophos Managed Threat Response This Webinar has finished, please fill out the form at the end to request a link to view. In this episode, Datapac are excited to collaborate with our long term industry leading cybersecurity partner Sophos, with whom we have held platinum-level partner accreditation for many years. This episode will […]
Key Takeaways from DattoConNOW 2021
Key Takeaways from DattoConNOW 2021 13th October 2021. Managed service providers from around the world eagerly tuned in to DattoConNOW 2021 from their homes and offices; from PCs, laptops and all manner of devices. We in Datapac were proud to attend this event hosted by Datto’s worldwide team of product and technical experts. There was […]
What to do when you’ve been hit with Ransomware
Getting hit with a Ransomware attack which has the potential to infect devices across the entire network and compromise organisation-wide operations is an ICT professional’s worst nightmare become reality. There are a number of steps which should be followed to help mitigate the damage and disruption when you’ve been hit with Ransomware. Isolate – It […]
Interview Skills for IT Professionals
The IT industry has experienced a period of exponential growth both at home in Ireland and across the globe. This boom shows no signs of subsiding. As the complexity of the modern business environment continues to deepen, the relationships between organisations and IT and, by association, IT Professionals, becomes ever more entwined. Having evolved within […]
Windows Zero Day CVE-2021-40444 – Don’t Get Caught!
Zero day bugs, succinctly described as “the malicious actors got here first” occur where software manufacturers, in this case Microsoft, were “zero days” ahead of the bad guys. As it stands, there currently is no patch for this ailment. From what is currently know about the Windows Zero Day CVE-2021-40444 bug, the infiltration can occur […]
Disaster Recovery: A Roadmap to Safety
In our previous instalment of the Disaster Recovery (DR) Plan series we detailed the vital importance that a DR plan plays in ensuring the continuity of an organisation’s key operations in the event of a disaster striking. This article aims to establish and outline the procedures which should be followed and the questions which should […]
Graduates: Breathing life into your Business
In a recent article, we detailed the many benefits that a graduate programme can bring to new graduates. In the modern business ecosystem this is just one side of coin; the benefits which graduates bring to organisations cannot be overstated. In this article we shed light on a few of these benefits. New Perspectives No […]
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"At Barretstown, we rebuild the lives of children, and their families, affected by childhood cancer and other serious illnesses. We serve 5,000 campers a year and have 1200 volunteers each year. Communication is crucially important and Datapac has helped us to streamline, improve and ensure efficiency." -
"Datapac has provided us with a fantastic product and world-class levels of service and support. Whenever people ask me about our experience with Datapac I’m always ready to sing their praises and I would happily recommend their services to any organisation." -
"For many years Datapac has been our sole supplier for the maintenance of Personal Computers and Peripherals in Ireland. Through their Service Centres in Wexford and Dublin, Datapac provides excellent support to our businesses throughout the country and consistently meets the SLA targets which we have set. The skill, expertise and experience of their engineers and other technical support personnel are of the highest standard." -
“The value of dealing with an HP Gold partner in this process can’t be underestimated. Datapac provide us with a local touch and can cover the full range of our IT requirements, but when there is a specific technical requirement like this, they can bring the specialist technical resources of HP to the table. HP and Datapac had a thorough discussion with us around our requirement - and had really done their homework - and then were able to provide us with a very highly specified test platform for us to prove the application on before we committed to purchase.” -
Datapac understands our needs and requirements and has the expertise and experience to follow through on all our requests. Our constant need to reduce costs has been assisted by Datapac's ability to suggest alternative solutions and methods whilst improving both efficiency and productivity. Our partnership with Datapac is akin to having an IT department on site that we simply could not provide ourselves.