DATAPAC SUPPORT CENTRE
Using the very latest technologies, Datapac will monitor, update and troubleshoot your IT infrastructure via a secure remote connection. This remote monitoring and management is carried out from our Support Centre. We also offer advanced installation, configuration, support and pro-active problem prevention services.
Over 4,000 calls are logged per month, with 75% of all calls resolved remotely. If the problem cannot be resolved remotely, an engineer will be dispatched to site within the agreed SLA to complete the problem resolution.
LOOKING FOR AN IT SUPPORT CONTRACT OR MANAGED SERVICES?
Datapac IT Support and Managed Services contracts are fully customisable, meeting the specific needs of your organisation.
Please see Datapac IT Support and Managed Services for more information.
ALREADY HAVE A CONTRACT?
You can call the Support Centre on 1850 247 826
TESTIMONIALS
"Datapac provide a service to us that we simply cannot resource ourselves. Our business is serving Guests through our various outlets and services, and we try..."
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